LOYALTY MARKETING

Our services focused on customer loyalty form new connections, which encourage new members and incremental sales.

 

We focus on measures to boost measurable loyalty. This generates beyond the technical approach; a practical and collaborative approach to migrate clients and change their behavior.

 

PROGRAM STRATEGY

 

We begin with an in-depth analysis of your client and your objectives. Based on that, we structured a client-centered program and a financial model that drives KPIs and a verifiable ROI.

 

IMPLEMENTATION AND MANAGEMENT OF THE PROGRAM

 

Customer loyalty is not built overnight. We meticulously promote strategies to maximize the impact over time, and provide management to ensure that your programs are always successful.

 

Program strategy

 

Effective loyalty programs are built around your client and your goals. We explore buying behavior, identify KPIs and use them to create a loyalty model based on the unique objectives of each customer and brand.

 

Work methodology

 

1 Define

 

We evaluate the objectives, the preparation and the alignment of the stakeholders of your brand. It is a unique consultative approach.

 

2 To explore

 

Data analysis and perspectives reveal the client's potential, the opportunity for member migration, industry benchmarks, segmentation and more. We show you the real potential of your client.

 

3 Design

 

We create a totally personalized strategy based on data and objectives and we align the objectives for success.

 

4 Validate

 

We validate our findings through financial models, market comparisons and recommend steps and a complete service strategy for measurement.

 

Implementation and management of programs

 

Say goodbye to the headaches of implementation. We have a permanent account team that offers experienced marketing support and program execution that can support them in just 90 days.

 

Campaign strategy

 

Effective loyalty campaigns are built around your client and your goals. We explore buying behavior, identify KPIs and use them to create a loyalty model based on the unique objectives of each customer and brand.

 

CAMPAIGN MANAGEMENT

 

Customer loyalty is based on constant evolution. We test and learn, change customer expectations and adopt the most current technology available.

 

 

Results of Implementation and Management of the campaign

Campaign optimization

Test and learning

Commitment of the members involved in the sector

Registration strategies

Seasonal planning

KPI's and measurement

Full execution service

 

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